Introduction
DPG Media is a media company in the Netherlands and Belgium with 50+ strong news brands, magazines, radio stations, and online services. They inform, inspire, and entertain millions of people through newspapers, magazines, radio, television, sites, apps and podcasts.
Customer
DPG Media
Tools/Techniques
Python, SQL, DBT, Machine Learning
Services
Data Science & AI - Data Strategy
Industry
Media Production
The goal-driven data solution
The goal of the research we conducted for DPG Media was to reduce churn among digital subscribers of two brands, in other words, churn reduction. Through in-depth data analysis, we uncovered specific patterns in product usage that are strongly associated with a lower likelihood of cancellation. These insights allow DPG Media to take targeted actions, such as personalized communication and product adjustments, to serve customers better and foster long-term loyalty. By combining a goal-driven approach with advanced analytical techniques, this solution helps DPG Media limit churn and increase the value of its subscriber base.
“Working with DSL has allowed us to translate our data into actionable points, which has led to targeted and effective campaigns and activations.
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