Introduction
WUA is an expert in benchmarking customer experience. They provide valuable insights that help clients refine their digital customer journey.
Customer
WUA
Tools/Techniques
Topic Classification Modeling - NLP - Embeddings - Machine Learning
Services
Data Science & AI
Industry
Market Research
The goal-driven data solution
WUA wants to extract as much value as possible from the available data, including the open-ended question responses filled out by their respondents. This is a time-consuming process that can be automated. The goal is to structure and categorize the open response field by topic to provide effective advice directly to their clients.
“I am very pleased with the collaboration. The close communication and detailed sprint reviews ensured that the model precisely aligned with our needs, resulting in a successful launch with our clients.”
Yannick Ludwig
Head of Product
Cases
Check out other case studies,
Lorem ipsum dolor sit amet, consectetur adipiscing elit.
