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AI agents for business processes

Let AI agents carry out defined tasks within clear boundaries.

Many organisations want to deploy agents, but start with the technology rather than a clearly defined process. As a result, responsibilities and risks remain unclear. AI agents can gather information, use tools and carry out clearly defined process steps.

From an isolated possibility to a useful application

An application only becomes meaningful when it fits a specific task and the information available to carry it out.

The right level of autonomy depends on the cost of errors and how reversible actions are. That is why we define in advance what the solution should and should not do, how the outcome will be checked and who remains responsible.

What it delivers

Support specific tasks

The agent is given a clear task, input and expected output.

Appropriate permissions

Access and actions are limited to what the task requires.

Control over execution

Logging and monitoring show what the agent does and where adjustments are needed.

Our approach

  1. Select a process

    We select a clearly defined task with a clear beginning and end.

  2. Define autonomy

    We define what the agent can do and when approval is required.

  3. Connect data and tools

    We grant access only to the sources and actions needed.

  4. Test the agent

    We test normal scenarios, exceptions and stop criteria.

  5. Monitor and expand

    We track actions and only then add new tasks.

Suited to your organisation

This service is relevant for organisations that want to support recurring knowledge and process tasks. The exact setup depends on the process, the available data and the risks associated with the application.

We therefore start with a clearly defined application and only expand it once the initial setup works in practice.

Frequently asked questions

This service focuses on how AI agents can gather information, use tools and carry out defined process steps. Exactly how they work depends on the process and the available data.

The service may be relevant to organisations looking to support recurring knowledge-based and process tasks. A clear need and usable information matter more than the size of the organisation.

That depends on the chosen application. We start with the question you need to address, then determine which data or sources are necessary and suitable.

No. Conventional automation may be enough for fixed, predictable tasks. We choose the simplest approach that addresses the need and add complexity only when necessary.

We define the scope of the application, test the results with users and put appropriate checks in place. Once it is in use, we monitor how it works and adjust the solution when the data, usage or context changes.

Discover what AI agents for business processes could mean for your organisation

Would you like to explore where it makes sense to start using AI agents in your business processes? Together, we assess the challenge, the available information and the requirements.