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Immediate access to contract information and policy terms at the pharmacy counter with our virtual assistant

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The client,

Nederlandse Farmaceutische Zorggroep (NFZ) connects pharmacists and health insurers. NFZ secures high-quality agreements and supports pharmacists in implementing and complying with them.

Client Nederlandse Farmaceutische Zorggroep (NFZ)
Industry Healthcare
Services AI Solutions
Tools & techniques Microsoft Azure – Python - Flask - Vue - PostgreSQL -Blob trigger

Our solution,

The Virtual Assistant is a tool for all pharmacists affiliated with NFZ. It contains information from NFZ contracts with health insurers, along with useful information for pharmacists and pharmacy assistants. Previously, a pharmacy booklet was published each year with the most important information, but that information could change during the year. With the Virtual Assistant, it stays up to date. Pharmacists spend less time keeping track of changes, leaving them more time for patients at the counter.

The NFZ Virtual Assistant has significantly improved our clients’ workflow. Its accurate information and ease of use, made possible in part by our close collaboration with the developers at DSL, have made it an indispensable part of our clients’ daily work.
Alberto Fernandez Project pharmacist - NFZ

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