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Smarter staffing through automatic insights into unusual logged hours

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The client,

GVB stands for Hospitable, Connecting and Reliable. These are the core values that guide its staff as they provide public transport in and around Amsterdam. GVB helps keep Amsterdam accessible to everyone. With around 5,000 employees, temporary workers and external contractors, it is one of Amsterdam’s largest employers – and ranks among its five best.

Client GVB
Industry Mobility & logistics
Services AI Solutions
Partner The Cirqle
Tools & techniques Rule-based model

Our solution,

GVB carries out extensive maintenance work on trams, buses and metro trains. Planning this work is challenging and time-consuming, with factors such as external staff, leave days and different types of scheduled work to consider. The Rail Materiaal department wants insight into unusual logged hours (anomalies). Our anomaly detection model now provides project-level insights into productivity, the completeness of time records, overtime and sickness absence. This helps GVB plan each project more effectively and improve staffing levels.

It’s good to see how a relatively simple solution can quickly deliver so much value!
Dorien Data Scientist - Data Science Lab

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