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Smarter staffing through automatic insight into unusual hours

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The client,

GVB stands for Hospitable, Connecting and Reliable. These are the core values that guide GVB employees as they provide public transport in Amsterdam and the surrounding area. GVB makes sure Amsterdam is accessible to everyone. With around 5,000 employees, temporary workers and external staff, it is one of Amsterdam’s largest employers – and one of its five best employers.

Client GVB
Industry Mobility & logistics
Services AI Solutions
Partner The Cirqle
Tools & techniques Rule-based model

Our solution,

GVB carries out extensive maintenance on trams, buses and metros. Planning this work is challenging and time-consuming, with factors such as external staff, leave days and different types of planning tasks to consider. The Rail Materiaal department wants insight into unusual logged hours (anomalies). Our anomaly detection model now provides project-level insight into productivity, the completeness of logged hours, overtime and sickness absence. This makes it possible to plan more effectively and staff each project better.

It’s good to see how a relatively simple solution can deliver so much value so quickly!
Dorien Data Scientist - Data Science Lab

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